Matt Gephardt meeting with Denis Hawkins after a rental car company after they ignored his calls fo...

Get Gephardt helps Spanish Fork man clear up insurance claim for rental car damage

Get Gephardt clears up an international rental car insurance standstill.
FILE - An airplane flies through the clouds in Salt Lake City. (Jeffrey D. Allred / Deseret News)...

How recent airline incidents are changing habits and impacting airfare costs

After a year of headlines lamenting runway incursions and midair close calls, the wheels may be coming off for the airline industry. Literally.
Josh Kochevar died unexpectedly last month. The unhappy task of writing the obituary fell to his ol...

How scammers are using counterfeit obituaries to profit off deaths of loved ones

You have probably heard of stories where an empty home was burglarized while everyone was attending a funeral service. Or stories about thieves breaking into cars parked at a funeral. Now, artificial intelligence has opened a new way for crooks to capitalize on grief.
A person scanning a recently generated QR code....

How to protect yourself from fake QR codes scammers use to steal money and info

Here's what you need to know about QR codes and protecting yourself from scammers.
General view outside of the Delta Center ahead of the NCAA Men's Basketball Tournament on March 19,...

NCAA Tournament basketball is coming to Salt Lake and so are the ticket scams

As March Madness excitement ramps up, so do the odds of buying pricey tickets to tournament games that turn out to be fakes or non-existent.
About a year ago, the KSL Investigators went under the hood of some "connected" smart cars to see w...

Internet-connected cars may share driver info with insurance companies, what it means for premiums

some internet-connected vehicles are sharing our driving habits with our insurance companies
two men sit at a table and look at a phone...

Imposters stealing Utah restaurant names to deceive drivers and customers on food delivery apps

When a popular Provo pizzeria couldn’t get a food delivery app to remove an impostor account, the owners decided to Get Gephardt to investigate.
Utah’s Supreme Court heard arguments in May 2023 in the first appellate challenge involving a 202...

Utah Supreme Court upholds prior ruling in first challenge of 2021 self-defense law

Utah's Supreme Court sided with a man who fired several shots after a bizarre vehicle crash in the first challenge of Utah's 2021 self-defense law.
Jen and Tyler Erickson show KSL’s Matt Gephardt sewer water...

Raw sewage floods basements, but who’s responsible for the damages?

A Farmington couple says their home got flooded with raw sewage after a nearby water park drained a pool into the sewer system. Now, they're stuck in a fight over who's -responsible for tens-of-thousands of dollars in damages, so they decided to Get Gephardt.
Joshua Homer appears in court in Weber County on Oct. 18, 2022....

Rapist at the center of KSL Investigation ‘Failure to Protect’ pleads guilty

Guilty: An accused serial predator in Utah, who’s had more than a decade of allegations against him is now a convicted rapist following a KSL Investigation.
a blue truck with identified with letters "elan solar"...

Utah based Elan Solar sued by state regulators

Lawsuit filed by the Utah Division of Consumer Protection against Utah based Elan Solar
paper work showing charges...

Thieves fraudulently billing Medicare for catheters on behalf of Utahns

Medicare paid out thousands of dollars for a medical device on behalf of a Utahn that never ordered it, let alone received it.
...

Get Gephardt helps Utah couple stuck paying for car rental crash damage they didn’t cause

When a Sandy couple’s travel insurance refused to reimburse them for rental car damage caused by another driver due to a paperwork switch, they decided to Get Gephardt.
Trisha Madsen bill showing how high her rates are despite having no accidents or claims on her driv...

Get Gephardt: What’s fueling the dramatic increases in auto insurance premiums?

If you were in a car crash, you would expect your insurance rates to go up. But the call came to Get Gephardt. from a St. George woman who says her rate skyrocketed, even though she's been a perfect driver.
Crimes related to spoofing, bilked Utahns at of $583,324, making it the fourth largest cybercrime a...

Stopping America’s top scam: imposter fraud

According to data from the Federal Trade Commission, imposter fraud scams are the top fraud category, with reported losses of $2.7 billion.
paperwork and pens or pencils...

Get Gephardt helps Utahn stuck in billing squabble between her insurance and her hospital

Brandy Durrant had foot surgery last August. The procedure should have gotten her to her insurance’s out-of-pocket max for deductibles, co-pays and costs for in-network services. But there’s a glitch and turns out, it’s a big one.
More than two dozen people packed a parole board hearing room on March 5, 2024, to support survivor...

Utah parole board reconsidering sex offender’s release after hearing from victims

In a packed parole hearing Monday, survivors urged Utah’s Board of Pardons and Parole to keep a repeat sexual offender behind bars. The hearing followed reporting by the KSL Investigators about failures to notify victims that their perpetrators are up for parole and ongoing efforts to improve the system.
This weekend's Academy Awards show has boosted demand for many of its nominated films. (KSL TV)...

The added cybersecurity risks of watching free streams of Oscar-nominated movies

This weekend's Academy Awards show has boosted demand for many of its nominated films. The continually increasing prices of streaming services – Apple, Amazon Prime, Disney+, Netflix and others raised their costs last October – is pushing many folks to look for ways to watch these films for free. But cybersecurity experts warn searching for free streams can get way more costly.
Leah Moses...

Utah lawmakers pass ‘Om’s Law,’ focused on child safety in custody decisions

Utah lawmakers gave final passage to bill requiring judges to consider evidence of domestic violence raised in child custody cases.
Matt Gephardt being shown the double payments that Terry Hutchings has been getting....

Get Gephardt helps homeowner being charged two bills for one security system

Billing for a previous home initially stopped when she sold it, but when she got a new security system from the same provider for her new place a year later it started billing for both.
fences and buildings with an inmate walking on a snowy sidewalk...

New Prison, New Problems: Inside the effort to staff Utah’s new $1 billion prison facility

Utah's new prison cost taxpayers more than a $ 1 billion, yet a scathing audit shows the new facility has been unsafe and still isn't being used as intended. After being granted unprecedented access, the KSL Investigators go inside the new prison for a look at what's being done to fix its new problems.
Neilson-Berg explaining the hassles and trouble she has been going through to get into contact with...

Get Gephardt helps Google Fiber customer get her internet fixed after customer service calls go nowhere

When a Salt Lake City woman's internet connection went down, and she couldn't get a straight answer as to when it would be back up, she decided to Get Gephardt.
dome and side of the Utah Capitol...

Truth Test: Fact-checking claims from lawmakers who voted to make their calendars secret

The KSL Investigators put lawmakers’ statements about a measure that would conceal their calendars through the KSL Truth Test.
Sean Reyes...

Fight for Transparency: KSL’s 15-month long battle to get Sean Reyes’ calendar

Utah’s Attorney General Sean Reyes still refuses to release his professional calendar despite State Records Committee and Judge’s orders. Now Utah Lawmakers have passed a bill to seal all public officials’ calendars.

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